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W H A T I S S H A R E W A R E ?
---------------------------------------
W H A T I S T H E A S P ?
------------------------------------
======================
The Shareware Concept:
======================
If you are familiar with the idea behind Shareware, then you
know that Shareware is the ultimate in money back guarantees.
Most money back guarantees work like this: You pay for the
product and then have some period of time to try it out and
see whether or not you like it. If you don't like it or find
that it doesn't do what you need, you return it (undamaged)
and at some point - which might take months - you get your
money back. Some software companies won't even let you try
their product! In order to qualify for a refund, the diskette
envelope must have an unbroken seal. With these "licensing"
agreements, you only qualify for your money back if you
haven't tried the product. How absurd!
Shareware is very different. With Shareware you get to try it
for a limited time, without spending a penny. If you decide
not to continue using it, you throw it away and forget all
about it. No paperwork, phone calls, or correspondence to
waste your valuable time.
Software authors who use the Shareware method of distribution
feel that Shareware is the best way to try a product. You are
able to try it on your own system(s), in your own special
work environment, with no sales people looking over your
shoulder. Have you ever purchased a car and realized that if
you could have test driven it for 30 days your purchase
decision might have been different? With Shareware these
problems can be avoided - you DO have a 30 day test-drive!
After trying a Shareware product and deciding to continue to
use it, then - and only then - do you pay for it. Not only
that, but Shareware is traditionally MUCH less expensive
simply because you are paying for the software, not the
advertising and marketing that comprises the majority of the
cost of most software (a one page ad in PC Magazine, one
time, can cost upwards of $20,000). If the try-before-you-buy
concept sounds like an ideal way to make your purchase
decisions, you're right!
Some companies burden their products with annoying copy
protection schemes because they don't trust their users.
Shareware developers not only don't use copy protection, they
freely distribute their products because they DO trust their
users.
Someone once said that you should never trust software which
doesn't trust you. This makes a lot of sense - no wonder
Shareware is becoming so popular among users and developers.
Shareware is a distribution method, NOT a type of software.
Shareware is produced by accomplished programmers, just like
retail software. There is good and bad Shareware, just as
there is good and bad retail software. The primary difference
between Shareware and retail software is that with Shareware
you know if it's good or bad BEFORE you pay for it.
Registration of Shareware products, in addition to being
required, is also an incentive for programmers to continue to
produce quality software for the Shareware market.
There is another significant advantage to Shareware - it
allows small companies to make software available without the
hundreds of thousands of dollars in expenses that it takes to
launch a traditional retail software product. There are many
programs on the market today which would never have become
available without the Shareware marketing method. Please show
your support for Shareware by registering those programs you
actually use and by passing them on to others. Thank you for
your support!
=================================================
The Association of Shareware Professionals (ASP):
=================================================
_______
____|__ | (R)
--| | |-------------------
| ____|__ | Association of
| | |_| Shareware
|__| o | Professionals
-----| | |---------------------
|___|___| MEMBER
In the early days of Shareware there were no real standards.
Independent authors had no efficient way to learn from each
other or to work together to improve the overall image of
Shareware. There was no system in place to ensure that users
were treated fairly and professionally. There was no way for
users to find an address for an author who had moved. In
short, the Shareware community was disorganized and each
author did things the way he or she thought was best. It was
clear that if Shareware was ever to become a viable and
respected marketing alternative, there had to be some
standardization. There had to be some guidelines to best
serve the users.
In 1987 a handful of Shareware authors founded the
Association of Shareware Professionals (ASP). In forming this
industry association, these Shareware authors had several
primary goals in mind, including:
o To inform users about Shareware programs and about
Shareware as a method of distributing and marketing
software.
o To foster a high degree of professionalism among Shareware
authors by setting programming, marketing, and support
standards for ASP members to follow.
o To encourage broader distribution of Shareware through
user groups and disk dealers who agree to identify and
explain the nature of Shareware.
o To assist members in marketing their software.
o To provide a forum through which ASP members may
communicate, share ideas, and learn from each other.
The newly formed Association of Shareware Professionals
worked together to draft a code of ethics for all present and
future members. This code of ethics included several
requirements that soon became very popular among users
(customers), including:
o A member's program (evaluation version) could not be
limited (crippled) in any way. In the true spirit of
Try-Before-You-Buy, users must be able to evaluate all the
features in a program before paying the registration fee.
o Members must respond to every registration. At the very
least they must send a receipt for the payment.
o Members must provide technical support for their products
for at least 90 days from the date of registration.
A new system was put in place to help ensure that users were
treated fairly and professionally. If a user was unable to
resolve a problem with a member author then the user could
contact the ASP Ombudsman with their complaint. The Ombudsman
would then try to help resolve the dispute. For more complete
details regarding the Ombudsman, please refer to the "ASP
Ombudsman Statement" in the documentation.
The ASP currently (November, 1990) has about 300 author
members and almost 200 vendor members, with new members
joining every week.
=======================
Author Address Changes:
=======================
People move. Forwarding orders expire. What can you do?
"I got a copy of a Shareware program written by an ASP
Member. I sent in the registration fee and the post office
returned my letter saying that it was undeliverable. Now what
do I do?"
If the author has moved then chances are very good that you
have an old version of the program. This is another situation
that the ASP can help you to resolve. ASP Members are
required to keep the ASP informed of address changes. If you
need to obtain the current address for a member, simply write
to the following address:
ASP Executive Director
545 Grover Road
Muskegon, MI 49442-9427
U.S.A.
or send a CompuServe message via CompuServe MAIL to ASP
Executive Director 72050,1433.